Shipping Overview
- Daily Order Cut-Off: Orders placed before 4:00 PM (CST) are usually handled the same business day. Orders submitted after this time will be processed on the next business day.
- Handling Time: Orders are prepared and ready to ship within 0–1 business days (Monday to Friday). During peak seasons or special circumstances, this timeframe may be slightly extended.
- Transit Time: Once shipped, delivery takes between 5–10 business days (Monday to Friday), depending on location and carrier operations.
- Shipping Cost: We provide free shipping on all orders within the United States.
Order Fulfillment
After placing your order, you will receive a confirmation email indicating that your purchase is being prepared. Once processing is complete, your package will be shipped, and you will receive a tracking number to monitor its journey.
Delivery times are estimates and may vary due to factors such as location, weather conditions, or carrier-related delays. While we do our best to meet expected timeframes, occasional delays may occur.
Shipping Carriers
We partner with trusted logistics providers, including UPS, USPS, and FedEx, to deliver your orders safely and efficiently. The carrier used for your shipment may vary depending on your location, package size, and operational factors.
Delays and Missing Packages
If your order has not arrived within the expected timeframe, we recommend checking your tracking information first. In some cases, deliveries may require an additional 2–3 business days due to unforeseen circumstances.
If your package is still not received after this extended period, please contact us at support@asheville-furniture.com with your order number, and we will assist you in locating your shipment.
Order Issues
If your order arrives damaged or not as expected, take a clear photo and send it to support@asheville-furniture.com. We will review the situation and offer a suitable solution, such as a replacement.
Order Changes and Cancellations
If you need to cancel or modify your order, please reach out to us as soon as possible at support@asheville-furniture.com. Requests can typically be accommodated before the order enters processing or shipping. Once an order has been processed or dispatched, changes or cancellations are no longer possible.
Reach us:
Email: support@asheville-furniture.com
Phone: +12513178453
We are here for you from 9:00 AM to 5:00 PM CST (Monday - Friday)
Our support team typically gets back to you within 24 hours on business days.
Store Name: Asheville Furniture
Business Address:
1956 Ada Ln
Cordova
TN 38016
United States
Warehouse Address:
Šenflukova 328
254 01
Jílové u Prahy
Czech Republic